Choosing a builder is the most important decision in any building project. A good builder makes the process smooth and the result lasting; a poor one can cost you time, money and stress. These ten tips apply whoever you hire, including us.
1. Ask for recommendations and check local work
Start with friends, neighbours and local reviews. Ask to see recent, comparable projects, and if possible visit one to see the standard of finish. A builder who works locally is easier to hold to account.
2. Check their track record
Look at how long the company has traded and the kinds of projects it does. Companies House lists registered companies, and you can check how long a business has been established and whether its accounts are up to date.
3. Ask for references
Request contact details for recent clients and ask: Was the job finished on time and on budget? How were problems handled? Would they hire the builder again?
4. Confirm insurance
Ask for evidence of public liability insurance, and employers' liability if they employ staff. Find out what cover the project has if something goes wrong, such as damage to neighbouring property.
5. Look for trade body membership and accreditation
Membership of recognised bodies, schemes or accreditations can give extra assurance, but verify it directly with the organisation rather than relying on a logo on a website.
6. Get at least three detailed written quotes
A proper quote should itemise labour, materials, timescale, exclusions and provisional sums. Be cautious of a quote that is much lower than the rest. It may leave out important items, or signal corner-cutting. Our house extension cost guide shows typical ranges so you can sense-check a price.
7. Agree a written contract
Never rely on a handshake. A contract should cover scope, price, start and completion dates, payment schedule, variations, insurance, defects and how disputes are resolved. Industry-standard homeowner contracts are available.
8. Agree sensible payment terms
Avoid paying a large sum upfront. Stage payments linked to completed work are fairer. Be wary of builders who ask for large amounts in cash or to buy all materials in advance.
9. Check they will handle approvals
Your builder should be familiar with planning permission, building regulations and, where needed, party wall notices, and arrange building control inspections.
10. Trust your instincts about communication
You will be working together for weeks or months. Choose a builder who answers questions clearly, returns calls, turns up when they say they will and explains problems honestly.
Red flags
- Pressure to sign immediately or "today only" discounts
- No written quote or contract
- Cash-only deals with no paperwork
- No insurance or evasive answers about it
- No fixed address or reluctance to give references
- Offers to skip building regulations to save money
What to expect from a good builder
A good builder will visit the site, ask about your needs and budget, explain what is and is not included, give a realistic programme and be open about risks. Abron Contracting has over 15 years' experience in construction and is based in Newport. If you would like a quote, contact us or call 01633379170.
Frequently asked questions
How do I find a reliable builder?
Ask for local recommendations, check reviews, request references and view completed work. Confirm insurance and get written quotes.
How many quotes should I get?
At least three itemised quotes so you can compare like for like.
How much deposit should I pay a builder?
Keep any deposit modest and tie further payments to completed stages. Be cautious of large upfront payments.
What insurance should a builder have?
Public liability insurance as a minimum, and employers' liability insurance if they have employees. Ask to see the certificates.
Should I get a contract?
Yes. A written contract protects both sides by setting out the scope, price, timetable and payment terms.
